Great Quality Wireless Printing On-the-Go!

PrintJinni (Android Version) is a wireless mobile printing app for Android Smartphones/tablets that provides high quality preview and prints, and enables direct printing to printers, which are PostScript® 3/PCL 5®/PCL 6® compatible, and SNMP-enabled with Wi-Fi support or accessible on a Wi-Fi network. It gives you the freedom to print a broad range of formats from almost all your favorite mobile apps to a wide range of printers from different manufacturers.

	Word, Excel® and PowerPoint® documents (Microsoft® Office 2003, 2007 and 2010)
	PDF
	JPEG (photo)
	Text content (supported with “Paste Board”)
	Microsoft Word 2003, PDF, JPEG files only with Google Cloud Print™ (Beta)
	(In addition, PrintJinni supports printing of webpages.)

Yes, PrintJinni (Android Version) supports Microsoft Office 2010 documents.

You can download PrintJinni (Android Version) from the Android Market. You need to configure Android Market on your phone and then download PrintJinni (Android Version).

No. You only need to install PrintJinni (Android Version) wireless mobile print app on your Android device. There is no need to install any additional software on your PC.

No. The ability of PrintJinni (Android Version) to print directly to a printer over a Wi-Fi connection bypasses the need for an intermediary PC.

Yes, PrintJinni (Android Version) needs you to have internet access through Wi-Fi, 3G or GPRS to access Cloud Services. This requires you to have an appropriate broadband and/or cellular service connection. Please check the applicable charges and other terms of usage of your broadband/cellular service connection.

Yes, you can. PrintJinni (Android Version) allows you to wirelessly print to any supported printer with Wi-Fi support or that is available on a Wi-Fi network. You have a choice between auto-discovered and manually-configured printers.

PrintJinni (Android Version) lets you print most documents in their native format directly from your Android device. Our goal is to make sure your printed documents retain their original formatting as if printed from a PC and ensure high quality printouts. However, please note that there is no guaranteed support for all fonts, or minor formatting selections. Further, the formatting of files printed using the Google Cloud Print feature is dependent on Google™. If you need completely accurate prints, we recommend that you print directly from your PC.

PrintJinni (Android Version) allows you to print from apps that work with Google Cloud Print (Beta). It will print Microsoft Word 2003, PDF, JPEG files or any other file format supported by Google Cloud Print (Beta). PrintJinni acts as a proxy to wirelessly print to printers that are not Google Cloud Print ready without the need for an intermediate PC/Mac.

This feature requires you to separately register and subscribe to PrintJinni Services using Google Cloud Print after completing the initial PrintJinni registration.

(Note: The other features of PrintJinni will be available only if you have subscribed for PrintJinni Services using PrintJinni Cloud.)

Just select and copy your email text content into PrintJinni’s “Paste Board” and print. (Note: You will not be able to copy and print header information.)

PrintJinni (Android Version) supports wireless mobile printing of email attachments from popular email apps. On selecting a particular attachment for preview/download, a menu is displayed with “Print with PrintJinni” as an option. Select this option to print. To enable printing of supported Microsoft Office documents and PDF files, PrintJinni (Android Version) requires access to Cloud Services.

PrintJinni (Android Version) lets you paste any text content that can be selected and copied. Just paste the copied text content onto the “Paste Board” and print. The original formatting may not be retained. “Paste Board” is enabled only if you have a valid subscription to PrintJinni Services using PrintJinni Cloud.

If your Android device has an app supporting zip folders, you can extract the supported files and print using “Print with PrintJinni”.

Yes, this is a key benefit of the PrintJinni (Android Version) wireless mobile print app. You can print from any app, provided the document type is supported and the app has enabled file sharing.

Yes. PrintJinni (Android Version) lets you use your favorite web browser and enables printing with a few simple steps.

For printing a specific webpage from the standard device browser, select the menu and choose More->Share Page->“Print with PrintJinni”. PrintJinni generates a preview of the webpage before you print it. Webpage printing requires a valid subscription to PrintJinni Services using PrintJinni Cloud and access to Cloud Services.

For printing webpages of logged-in/secure sessions (for e.g., an invoice of an online purchase), just select and copy the text content, and use PrintJinni’s “Paste Board” to print. “Paste Board” is enabled only if you have a valid subscription to PrintJinni Services.

Yes. PrintJinni (Android Version) wireless mobile print app lets you print supported documents from web storage services like Dropbox and Box.Net®. You need to select the web storage service, login with your credentials, select and download the file and then “Print with PrintJinni” to preview and print.

The full wireless mobile printing functionality of PrintJinni (Android Version) is available only if you register for PrintJinni with a valid email address and subscribe for additional PrintJinni Services. Should you not wish to register, then you may opt for the Limited Use Option, in which case PrintJinni (Android Version) can still function on your Android device with limited functionality printing only JPEG files.

PrintJinni (Android Version) offers the following variants of PrintJinni Services:

	PrintJinni Services using PrintJinni Cloud provides the following:
	Print Services consisting of In Device Services and remote Cloud Services using PrintJinni Cloud Support Services offering technical support via email (English only)
	PrintJinni Services using Google Cloud Print™ provides the following:
	Print Services consisting of In Device Services and remote Cloud Services using Google Cloud Print (Beta) Support Services offering technical support via email (English only)

The functionality offered by each variant is different. You can subscribe to either one or both and enjoy the appropriate functionality.

PrintJinni Services is offered in two variants utilizing either PrintJinni Cloud or Google Cloud Print (Beta) in a subscription model at different prices with different validity periods.

By subscribing to PrintJinni Services using PrintJinni Cloud, you will be able to print supported Microsoft Office documents, webpages, PDF files and utilize the full wireless mobile printing of the app, except the Google Cloud Print feature.

By subscribing to PrintJinni Services using Google Cloud Print, you will be able to print Google supported files from apps that work with Google Cloud Print (Beta); however the other features of the app, which are only available if you have subscribed to PrintJinni Services using PrintJinni Cloud, will remain disabled.

By subscribing to both variants, you can enjoy the full functionality of the app.

Subscription requires you to provide us with a valid email address.

For more details on the terms and conditions of PrintJinni Services, please refer to the End User License and Services Agreement.

In Device Services offered with PrintJinni Services allows you to print supported files that do not need access to Cloud Services, offered under either variant of PrintJinni Services.

The Cloud Services using PrintJinni Cloud offered with PrintJinni (Android Version) are operated on high-availability servers on the Web. The remote server is a trusted website (CyberTrust®). Your data is sent via SSL and uses 128-bit encryption.

The Cloud Services using Google Cloud Print (Beta) operate on Google’s servers, which are accessed via a secure HTTPS web connection provided by Google.

In either case, the Cloud Services may not be uninterrupted and their availability is subject to server and network maintenance and upgrades, or disruption due to any other unforeseen events. Please note that there are risks inherent in Internet connectivity that could result in loss of privacy, property and your confidential information.

For more details on the terms and conditions of PrintJinni Services, please refer to the End User License and Services Agreement.

We expect you to use the Cloud Services offered using PrintJinni Cloud or Google Cloud Print (Beta) for lawful purposes only. You shall not use the Cloud Services in violation of any applicable law or regulation. This includes without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that that is obscene, defamatory, seditious, incites racial disharmony, constitutes an illegal threat or violates export control law. In the event of a violation, we reserve the right to terminate your subscription for PrintJinni Services.

For more details on the terms and conditions of PrintJinni Services please refer to the End User License and Services Agreement.

When you use the Cloud Services for printing we/Google store your documents on our servers only for the duration necessary to enable printing. However, we do collect certain personal data (like your email address) and usage statistics to track subscription, ensure your compliance with the terms of usage of PrintJinni Services, and to modify/enhance our offerings. In addition, Google keep logs of the requests made by all of the Google Cloud Print users which is subject to Google’s Privacy Policy.

We reserve the right, but not the obligation, to monitor any documents sent by you to the Cloud Services, to investigate any reported or apparent violation of the End User License and Services Agreement, and to take any action that we in our sole discretion deem appropriate.

For more details please refer to the End User License and Services Agreement.

If you do not subscribe to either variant of PrintJinni Services you will be able use PrintJinni (Android Version) wireless mobile print app only in the Limited Use Option, with limited functionality printing only JPEG files.

No. If you plan to use PrintJinni (Android Version) in the Limited Use Option, you do not need to subscribe to PrintJinni Services. However, you will have limited functionality printing only JPEG files.

The print performance offered by PrintJinni (Android Version) depends on the memory and processing power available on your Android device. In addition, the file size and the bandwidth available on your Wi-Fi or 3G service to access Cloud Services will also determine performance. Further, while we have provisioned adequate computing capacity for PrintJinni Cloud Services, it is also dependent on the concurrent number of users accessing the service at that point of time. In the case of Google Cloud Print, it is dependent on the services offered by Google.

PrintJinni (Android Version) wireless mobile print app supports smartphones/tablets based on following Android™ Operating System versions:

	2.1(Éclair)
	2.2 (Froyo)
	2.3 (Gingerbread)
	3.0, 3.1 & 3.2 (Honeycomb)

Yes. The 4.0 release of PrintJinni (Android Version) wireless mobile print app offers native GUI support for tablets.

PrintJinni (Android Version) supports any email app that is available on the Android device such as Android native email, Gmail™ and Yahoo® Mail. The email app should have enabled file sharing.

PrintJinni (Android Version) supports any web storage services such as Dropbox and Box.Net®. You need to download the supported file and then “Print with PrintJinni” to preview and print.

No. PrintJinni (Android Version) cannot edit any documents on your Android device. It only allows you to preview and print.

PrintJinni (Android Version) does not support password-protected email attachments. However, you can still open the document, select and copy the text content you wish to print using “Paste Board”.

For printing webpages of logged-in/secure sessions, you need to select and copy the text content you wish to print using “Paste Board” in PrintJinni (Android Version).

PrintJinni (Android Version) supports a wide range of printers/MFPs from Dell, HP, Lexmark, OKI, Ricoh, Samsung, Xerox and other various manufacturers complying with the following:

	PostScript® 3 or PCL 5® or PCL 6® compatibility
	Wi-Fi enabled or accessible via a Wi-Fi network
	SNMP enabled

You can use any paper type including photo paper that is supported by your printer. Results may vary, as PrintJinni (Android Version) is not using the highest available resolution of the printer.

PrintJinni (Android Version) prints all Office documents and PDF files at 300 DPI. JPEG files are printed at original resolution.

PrintJinni (Android Version) offers different print options based on the item selected by you for printing.

For documents, PrintJinni (Android Version) offers the following print options:

	Paper size to be used: Letter, A4
	No. of copies
	Page Range (not available with Google Cloud Print)
	Color options: Color, Black & White
	(Auto default for each printer: last used paper size, color options)

For images, it offers the following print options:

	Image size/Paper size to be used: 5”x7”, 4”x6”, Letter, A4
	No. of copies
	Color options: Color, Black & White
	(Auto default for each printer: last used paper size, color options)
	Image Orientation: Automatic

PrintJinni (Android Version) limits file sizes to 5 MB while using PrintJinni Cloud.

The PrintJinni (Android Version) wireless mobile print app will continue to print.

You will have to buy the relevant PrintJinni Services subscription pack once your free trial has expired.

Under “Buy Services” of PrintJinni (Android Version), you will find two variants of PrintJinni Services:

	PrintJinni Services using PrintJinni Cloud
	PrintJinni Services using Google Cloud Print

Upon selection, you will see the various subscription packs available under each variant. Each of these packs has the following components:
      Validity: The number of days that the subscription pack is valid for
      $: Price of the subscription pack

You need to buy a PrintJinni Services subscription pack to enable you to print a wide range of files other than JPEG. If you select both variants of PrintJinni Services, you will enable the full wireless mobile printing functionality of the app. A PrintJinni Services subscription offers you access to In Device Services and appropriate Cloud Services for preview and printing, and also entitles you to access our Support Services for technical assistance via email in English.

PrintJinni Services using PrintJinni Cloud is available with the following subscription:

Validity	Price
50 days	$0.99
150 days	$1.99
250 days	$2.99
1 year	$3.99

PrintJinni Services using Google Cloud Print is available with the following subscription:

Validity	Price
90 days	$0.00

	Subscription for each variant expires upon the end of specified validity periodd

Yes, you can. Your PrintJinni (Android Version) download comes with a free PrintJinni Services subscription. The subscription for PrintJinni Services using PrintJinni Cloud comes with a free trial pack that is valid for 30 days from download. The subscription for PrintJinni Services using Google Cloud Print comes with a free trial pack that is valid for 90 days from registration for Google Cloud Print. After this, you will need to renew your subscription to PrintJinni Services.

You get Print Services (consisting of In Device Services and Cloud Services) and Support Services (for technical assistance via email in English) during the validity of the free trial when you download PrintJinni (Android Version).

The different PrintJinni Services subscription packs available for PrintJinni (Android Version) are:

PrintJinni Services using PrintJinni Cloud:

Validity	Price
50 days	$0.99
150 days	$1.99
250 days	$2.99
1 year	$3.99

PrintJinni Services using Google Cloud Print:

Validity	Price
90 days	$0.00

Subscription for each variant expires upon the end of the specified validity period

PrintJinni (Android Version) wireless mobile print app is offered with no warranty. All updates and upgrades are offered at the discretion of Thinxtream.

In PrintJinni (Android Version), you will need to provide a valid email address to register and use PrintJinni Services to enable printing of wide range of files other than JPEG. In case you don’t provide the requested information, then you may opt for the Limited Use Option, in which case PrintJinni (Android Version) can still function on your Android device with limited functionality printing only JPEG files.

The general process is as follows:

	Ensure that your Android device has internet access through either Wi-Fi or 3G network (through your broadband/cellular service connection) to purchase the app from Android Market.
	Download PrintJinni from Android Market.
	Register by submitting a valid email address.
	Ensure that your Android device and the printer are on the Wi-Fi network. If not, follow the instructions on either the Android device or printer to setup correctly.
	Run PrintJinni. Ensure that your Android device has internet access through either Wi-Fi or 3G network for accessing your email and the Cloud Services (if needed). Also, ensure that your Android device has access to the printer over Wi-Fi.
	For supported documents from an email app:
	Select the file for preview/download. Select “Print with PrintJinni” from the menu. Preview and print.
	For supported documents from any app with file sharing enabled:
	Select Share ->“Print with PrintJinni”. Preview and print.   (or) Select the file. Select “Print with PrintJinni” from the menu. Preview and print.
	For Google Cloud Print enabled files:
	Register for Google Cloud Print using the “Setup Google Cloud Print” option. Select the Google Cloud Print enabled file from a Google Cloud Print supported app, and hit “Print”. Select “PrintJinni” from the list of printers to launch the PrintJinni app. Select the printer and print.
	For webpage printing:
	Select the menu and choose More->Share Page->“Print with PrintJinni”. PrintJinni generates a preview of the webpage and you can print the same. For secure webpages/authorized sessions, select and copy the text content into “Paste Board” to print.
	For “Paste Board” printing:
	Select and copy the text content you wish to print. Use “Paste Board”. Print.

No. PrintJinni (Android Version) can only print to supported printers that are accessible via Wi-Fi networks.

No. PrintJinni (Android Version) version supports printers with built-in Wi-Fi capability as well as those that are connected and available through a Wi-Fi network.

You need to install PrintJinni (Android Version), register and setup Google Cloud Print. You can now print Microsoft Word 2003, PDF, JPEG files or any other file format supported by Google Cloud Print (Beta) from apps that work with Google Cloud Print (Beta). PrintJinni acts as a proxy to wirelessly print to printers that are not Google Cloud Print ready without the need for an intermediate PC/Mac. This feature requires a valid subscription to PrintJinni Services using Google Cloud Print.

You have to enter a printer name and a valid IP address. Once added, you can validate to check the availability of the printer. Once validated, your printer is ready to use.

You will have to use the Back button to cancel the job.

You can access the Cloud Service if you have a valid PrintJinni Services subscription and have access to a Wi-Fi or 3G or GPRS network.

From the PrintJinni (Android Version) wireless mobile print app, select “Buy Services” and then the PrintJinni Services variant you wish to buy. Your subscription details (subscription end date) will be displayed. Once your subscription ends, you will be able to choose and buy any one of the displayed PrintJinni Services subscription options.

Our PIN email should be delivered to your email account within a few minutes of registration, subject to Internet traffic conditions.

If you have not received it after a reasonable wait, please follow these instructions:

	Your custom email filing rules may have moved our PIN email from the Inbox to one of your email Folders. Please check all your email Folders.
	Occasionally, your email account or internet service provider may classify our PIN email as Spam or Junk. Please check your Spam or Junk email folders and add our email address to your Safe Senders list.
	If you still have not found our PIN email, it may be lost or blocked by your internet service provider. Please contact our support for assistance by clicking here and note the following:
	Do not forget to provide the email id you supplied during registration to help us retrieve your PIN. Without this, we will not be able to validate you. In addition, in your support request (in the additional details section), please provide us with an alternate email id (such as a Gmail, Hotmail or Yahoo mail id). This is to ensure that our email reaches you.

Follow the directions in your Printer User Manual or the Quick Start Guide.

Please ensure that:

	Your printer is supported by PrintJinni (Android Version).
	The printer has been setup using Wi-Fi guidelines as per the Printer User Manual.
	The SNMP option is enabled (typically it should be enabled by default).
	The printer is turned ON.
	Your printer is connected to the same network as your Android device.
	If you know your printer’s IP address, it can be entered manually.

Your PrintJinni Services using PrintJinni Cloud subscription might have expired. Please check the validity of your subscription under “Buy Services”.

This can occur due to either of the following:

	You have chosen to install PrintJinni (Android Version) in the Limited Use Option restricting its wireless mobile printing functionality. Download and reinstall the app again and complete the registration process as instructed.
	Your subscription to PrintJinni Services using PrintJinni Cloud has expired. Please use “Buy Services” to purchase a new subscription pack to avail all features except Google Cloud Print.
	If you are not able to use the Google Cloud Print feature, your subscription to PrintJinni Services using Google Cloud Print has expired. Please use “Buy Services” to purchase a new subscription pack.

This can occur due to either of the following:

	You have chosen to install PrintJinni (Android Version) in the Limited Use Option restricting its wireless mobile printing functionality. Download and reinstall the app again and complete the registration process as instructed.
	You have not setup Google Cloud Print in PrintJinni (Android Version). Setup your Google Cloud Print account.
	Your subscription to PrintJinni Services using Google Cloud Print has expired. Please use “Buy Services” to purchase a new subscription pack.

When you use the Google Cloud Print feature, PrintJinni cannot generate a preview. This is why you see a blank preview. However, your print should be fine.

When you print from a Google Cloud Print supported app, e.g., Gmail, the job is queued by Google Cloud Print for processing and then sent to your device. If there a communication failure during this time (due to a poor connection or network traffic) between Google Cloud Print and the device, PrintJinni may not be able to print the desired document. We suggest that you retry later.

Sometimes when you are in an authorized session and try to print, the URL request sent to the web server will get rejected as the logged session cannot be validated and will result in an error.

For such pages, select and copy the text content you wish to print from your browser and use PrintJinni’s “Paste Board” to print.

Yes, only text content is pasted into “Paste Board”. Alternatively, if you are in a non-secure session, you can print using More->Share Page->“Print with PrintJinni”.

It is very likely that your printer is not supported. Please check your printer manual to make sure it is a PostScript 3, PCL 5 or PCL 6 compatible printer. (For more details please refer to your respective manufacturer: Dell, HP, Lexmark, OKI, Ricoh, Samsung, Xerox.)

Open the printer tray, reset the tray slot and replace the existing paper with the required size.

Print to any size smaller than the paper available in the printer. Else, the content in your document that is beyond the paper size may not get printed.

You will need to clear the jam and once that is done, the printer will restart printing. The print job may need to be re-initiated.

This depends on the size of the job. One-page documents should be saved in your printer’s memory and would normally print after a paper reload. For longer documents or color images, they may have to be resent.

You need to register yourself with the data requested by the PrintJinni (Android Version) wireless mobile print app to activate your subscription for PrintJinni Services and print a wide range of files other than JPEG and utilize the full wireless mobile printing functionality. The registration data is required to track your subscription period and monitor usage per the terms and conditions. In case you don’t want to register, then you may opt for the Limited Use Option, in which case PrintJinni (Android Version) can still function on your Android device with limited functionality printing only JPEG files.

Please ensure that the Android Market is configured with a valid Google account and payment credentials. Also, please note that you will not be able to buy a subscription pack until your current subscription ends.

Relaunch the app after sometime. If you are still unable to print, PrintJinni (Android Version) will prompt you to contact PrintJinni Support. Alternatively, you can contact our support with the Android Market transaction receipt of your purchase.

When you select any feature that is not available in the Limited Use Option, you will get a prompt to register. Complete the registration process for PrintJinni to use the app. In addition, if you wish to use the Google Cloud Print feature, setup Google Cloud Print.

Please download and reinstall the PrintJinni (Android Version) wireless mobile print app again. Register for PrintJinni Services as instructed.

You may not be able to purchase PrintJinni Services due to the following:

	You have selected the Limited Use Option at the time of registration. Download and reinstall the app again and complete the registration process as instructed.
	You may not have access to Android Market due to network problems. Check your network connection.
	Your current subscription is still valid and is yet to expire.

For any support on PrintJinni that you may need, please click here. We will provide you with the required support via Email.