The number of connected devices is growing exponentially. OEMs and service providers are realizing that the management and maintenance of these devices is becoming increasingly complex and expensive. They face the need to:
- Improve customer satisfaction by meeting their needs on time
- Scale device deployment with minimal increase in support resources
- Transform their product-centric business to services/solutions-oriented models
- Migrate to P&L-based business models from traditional cost-centric ones
- Differentiate themselves in an increasingly commoditized market
DeviceMaestro helps customers to:
- Build customized Device Management solutions in a timely, flexible manner that can be scaled and evolved based on business need
- Seamlessly integrate with existing third-party systems to extend the value-benefit of their Device Management solution
- Manage their devices with ease, efficiently reduce device downtime and meet their SLAs
- Increase customer satisfaction and brand value by proactively addressing device-specific issues and providing prompt service/support
- Optimize their capital and operational budgets in device management while offering long-term investment protection
- Benefit from new revenue streams with services/solutions-oriented offerings
